Avaya Business Communication Manager 5.0 - Configuration - Devices User Manual download pdf (Page 19)

Device configuration overview 19

Nortel Business Communication Manager 5.0

Configuration — Devices

NN40170-500 02.04 Standard

August 2009

Rules of default button assignment

The following are the rules of default button assignment:

• Line and intercom buttons assigned by default templates can be changed

in programming.

• Handsfree and Answer DN buttons are not assigned by default. When

these features are programmed, however, they are automatically assigned

to specific buttons.

• Telephones can have a maximum of eight intercom buttons. When Answer

DNs are assigned, they appear above the handsfree button, if there is one,

at the bottom right-hand corner on the telephone. The model 7000 and

7100 digital phones and analog telephones are automatically assigned

two intercom lines.

• Default line button assignment starts on or near the top of the left column,

and descends.

• Default button programming does not necessarily provide default line

assignments.

• Line assignments can be moved by the user to more convenient buttons.

Telephony features

Feature programming has two aspects. Some features are set for all

telephones and devices, and some features are set on an individual basis in

the DN record. These features are available only on digital and IP telephones.

You can block the user from using these feature keys by setting the set lock

for the telephone to Partial or Full (Configuration > Telephony > Sets >

Active Sets > Restrictions tab > Set Lock drop-down list).

Call answer features

If a call comes into a designated line button, you press that button to answer

the call. (This feature is not available on all telephones.)

If there are no line buttons on your telephone, or the call rings but no line

buttons light up, choose one of three ways to answer a call at your telephone:

• lift the receiver.

• press the Handsfree button and speak through the external speaker.

• answer through a headset.

Calls can also have special ring tones, depending on distinctive ring values for

the lines and the telephone.

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Avaya Business Communication Manager 5.0 - Configuration - Devices User Manual Page 19