Avaya Business Communication Manager 5.0 - Configuration - Devices User Manual download pdf (Page 23)

Device configuration overview 23

Nortel Business Communication Manager 5.0

Configuration — Devices

NN40170-500 02.04 Standard

August 2009

Call forward

You can set up a telephone to send calls to another telephone automatically,

or to a voice mailbox if the telephone is not answered, or if it rings busy. This

feature can be programmed from the system for each telephone, as well as at

the telephone.

Call forward to GATI and GATM trunks from an external node is not supported

in Poland, Ireland, Australia, UK, or New Zealand market profiles.

Camp-on

Use this feature to reroute an answered call to another telephone, and to park

the call at the other telephone if all lines to the telephone are busy. The target

telephone displays a message, indicating a camped call, and a tone occurs.

When a line becomes available, the call is uncamped and transferred to the

available line.

Centralized voice mail, Meridian: If your system is part of a private network

that uses the Meridian call attendant as part of a centralized voice mail

system, the attendant can use camp-on to camp a call on any telephone in any

system on the network.

Call park

You can park a call on the system that can be accessed from any telephone

on the system.

Calls are parked on a three-digit park code. The first digit of the code is a

system access code. The last two digits range from 01 to 25. (FEATURE 74)

You can also set a delay period for when the call returns to the telephone from

which it was parked; under Configuration > Telephony > Global Settings >

Feature Settings. You can also determine the order used to assign the codes

(Park mode).

Callback

When you direct an answered call to another telephone, the system monitors

the call to ensure it is answered. If no one answers the call within a set length

of time, the system returns the call to you.

To set the number of rings before the call is transferred back:

Click Configuration > Telephony > Global Settings > Feature Settings, in

the Timers subpanel, select the number of rings from the Transfer callback

timeout drop-down list.

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Avaya Business Communication Manager 5.0 - Configuration - Devices User Manual Page 23