10 Using telephone features
P0609328 01
System feature control
The following table describes the Unified Manager headings that allow/disallow system-wide
features.
Feature description Programming/related feature(s)
Access programming:
• what numbers will be recognized by the system as
legitimate dialing sequences
General settings
Dialing plan and Access codes
• what services are available on the lines used to make
or receive calls
Lines
Loops
• which restriction filters will be available Restriction filters
• what time of the day or week services are available or
blocked
Scheduled Services
Service Schedules on page 41
• what name will display to someone receiving a call
from you
General settings
Answering calls
• whether the receiver volume is determined by the
system default setting or by the telephone default
setting. Note: Handsfree volume always returns to the
default setting on the telephone.
General settings, Feature settings (Receiver volume)
Receiver volume on page 24
• what type of calls rings for assigned Answer DNs General settings, Feature settings (Answer keys)
Answer DN answer restrictions on page 14
• how many numbers an incoming call must match
with a system speed dial number to allow name
display at the receiving telephone
General settings, Feature settings (CLID match)
Alpha tagging (passive CLID) on page 42
• whether users can pick up calls directed at other
telephones in specified ring group
General settings, Feature settings (Directed pickup)
Call Pickup - directed on page 28
• how much space you have in your call log to record
incoming calls
General settings, Feature settings (Call log space)
Call Log on page 43
Managing calls:
• call park codes and assignment order General settings, Access codes and Feature settings
(Park mode)
Call Park on page 29
• how system-wide call appearance (SWCA) keys are
assigned. Use Button programming to assign them.
General settings, Feature settings (SWCA controls)
System-wide call appearances (SWCA) on page 30
• what a caller hears, if anything, if you put them on
hold
General settings, Feature settings (On hold)
Hold on page 29
• whether background music is available for held calls General settings, Feature settings (Background music)
“Background Music” on page 22
• hunt groups: where users are assigned, what order
they receive calls, on which lines the calls occur
Hunt groups
“Monitoring Hunt Group calls” on page 40
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