Avaya IP Telephony Configuration Guide download pdf (Page 35)

Using telephone features 35

Telephony Features Handbook

Handling busy tones

If you receive a busy signal when you try to transfer a call, you can use one of the following

methods to ensure the call or a message about the call is passed on.

Voice call deny

Prevent your telephone from receiving voice calls.

Activate feature: FEATURE 88. Cancel feature: FEATURE #88

Do Not Disturb (FEATURE 85 also prevents your telephone from receiving voice

calls.

Blocking programming: You can block the user from using voice call deny by setting

the restrictions for that telephone to partial or complete restriction.

Dial during

active call

Your system administrator can configure your system so that you can use auto dial or

speed dial keys during an active call or during a conference call without the first call

being put on hold.

If this service is turned off, when you use auto dial or speed dial keys during an active

call, the active call will be put on hold while the system creates a new call.

This is feature is enabled under Feature settings.

Camp-on

Re-route a call to another telephone, and park the call.

1. Enter FEATURE 82.

2. Dial the extension of the receiving telephone.

You can set the duration a call will remain camped under Timers.

Ring Again

Request a busy or unanswered telephone, or a busy line pool within your system to

ring when it becomes available.

Activate feature: FEATURE 2 Cancel feature: FEATURE #2

Ring Again signals you to call back when the telephone or line pool becomes

available.

Blocking programming: You can block the user from using ring again by setting the

restrictions for that telephone to complete restriction.

Priority Call

Interrupt a person who is on another call.

Activate feature: FEATURE 69

A person on another call can press FEATURE 85(Do Not Disturb) to block priority

calls.

Programming note: To allow a user to make priority calls, turn the feature on in the

telephone record Capabilities.

Private or

public

messaging

Refer to “Private and public messaging” on page 39

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Avaya IP Telephony Configuration Guide Page 35

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