Avaya BCM Attendant Console User Manual download pdf (Page 9)

Preparing for installation 9

P0908543 Issue 02 Enterprise Edge Attendant Console Set Up and Operation Guide

Enterprise Edge telephone system requirements

Enterprise Edge Attendant Console operates with the Enterprise Edge server.

The Enterprise Edge server must be equipped with trunk modules capable of

receiving Caller ID information. You must also subscribe to the Caller ID

functions through the local telephone company.

Make sure that each attendant has an Enterprise Edge two line display display

telephone and a headset.

The Enterprise Edge Attendant Console Attendant component can monitor the

following telephones:

• Enterprise Edge two line display

• Enterprise Edge one line display

• 2500 - type (industry standard)

• Enterprise Edge Companion wireless

Enterprise Edge Attendant Console supports Visual Call Announcing and Control

on Enterprise Edge two line display telephones.

PC system requirements for installing the Attendant component on a client PC

If you install the Attendant component on a PC, you require the following PC

hardware and software:

Minimum hardware requirements:

•Pentium

-based PC

• 32 MB of memory or greater

• 10 MB available disk space (total disk space required for either the stand-alone

model or networked model)

Note: Additional disk space may be required for the server database. The

required size of the server database depends on the call volume and the

frequency of call record deletion.

• Local Area Network connection for client software installation

• SVGA monitor with a minimum resolution of 800 x 600 and .28 dot pitch or

smaller

• keyboard and mouse supported by Windows

• printer supported by Windows (optional, for report printing)

• PCI - bus Network Interface Adapter, 10/100 MB Ethernet

Note: Excludes NE2000-Class cards

Software requirements:

• Windows

95, Windows

98 or Windows NT

4.0 Operating System

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Avaya BCM Attendant Console User Manual Page 9