Avaya IP500 V2 Operations Instructions download pdf (Page 162)

Installing IP500/IP500 V2 Page 162

15-601042 Issue 28g (11 October 2013)IP Office 9.0

8.7.1 Upgrade Using the Upgrade Wizard

The Upgrade Wizard is part of IP Office Manager. It can be used to upgrade multiple system's at the same time.

· Multiple Managers

If more than one copy of IP Office Manager is running, it is possible for the IP Office to request BIN files from a

different IP Office Manager than the one that started the upgrade process. Ensure that only one copy of IP Office

Manager is running when upgrading an IP Office system.

To upgrade systems using the upgrade wizard

1.Ensure that you have a backup copy of the IP Office's configuration before performing this action. If a copy of the

configuration cannot be downloaded using IP Office Manager, check the IP Office Manager application directory for

previously downloaded configurations.

a. Use IP Office Manager to download an up to date copy of the configuration. If that is not possible, check in the

IP Office Manager application folder for a previous copy of the configuration.

b. Using IP Office Manager, select File | Open Configuration.

c. Using the Select IP Office Menu, locate and select the IP Office system. Click OK.

d. Enter the name and password for a service user account on that IP Office. Click OK. IP Office Manager will

receive and display the configuration from the IP Office.

· If not already done, this action creates a BOOTP entry in IP Office Manager for the IP Office system.

· This action also confirms communication between the IP Office Manager PC and the IP Office prior to any

following process.

e. Select File | Save Configuration As... and save a copy of the configuration file onto the PC.

2.Select File | Advanced | Upgrade. The UpgradeWiz is started and scans for IP Office modules using the Unit/

Broadcast address. Adjust this address and click Refresh if the expected control units are not shown.

2.The information displayed depends on the type of control unit.

· For IP500 V2 control units

The current version of each IP Office BIN file held in the control units memory is shown. That is regardless of

whether that .bin file is currently being used by any module in the system.

· For other control units

For the control unit and each external expansion module present in the system, the current version of

software installed is displayed.

3.The Version column indicates the current version of software installed. The Available column indicates the

version of software IP Office Manager has available. If the available version is higher, the check box next to that

row is automatically selected.

· If any of the modules have pre-version 2.1 software installed, an upgrade with Validate unticked is required.

If this is the case, only continue with the upgrade process using a PC with a fixed IP address on the same LAN

domain and physical LAN segment as the IP Office control unit and only upgrade the pre-2.1 system.

· If a multi-stage upgrade is necessary, use the following additional steps to select the appropriate interim

software:

· Right-click on the upgrade wizard and click Select Directory. Locate and select the directory containing

the bin file for the intermediate software level.

· The upgrade wizard should now list just the control unit as having upgrade software available.

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Avaya IP500 V2 Operations Instructions Page 162