Avaya IP500 V2 Operations Instructions download pdf (Page 56)

Installing IP500/IP500 V2 Page 56

15-601042 Issue 28g (11 October 2013)IP Office 9.0

1.17 Training

Avaya University provides a wide range of training courses for IP Office and its associated applications. This includes

courses necessary for IP Office resellers to become Avaya Authorized Channel Partners and for individuals to achieve IP

Office certification.

Details of courses can be found on the Avaya University web site (http://www.avaya-learning.com). The site can be used

to check course availability and to book course. It also includes on-line courses and on-line course assessments. The site

requires users to setup a user name and password in order to track their personal training record.

1.18 Web Sites

Information to support the IP Office can be found on a number of web sites.

· Avaya (http://www.avaya.com)

The official web site for Avaya. The front page also provides access to individual Avaya web sites for different

countries.

· Avaya Enterprise Portal (http://partner.avaya.com)

This is the official web site for all Avaya Business Partners. The site requires registration for a user name and

password. Once accessed, the site portal can be individually customized for what products and information types

you wish to see and to be notified about by email.

· Avaya Support (http://support.avaya.com)

Contains documentation and other support materials for Avaya products including IP Office. Copies of the IP Office

CD images are available from this site and updated core software .bin files.

· Avaya IP Office Knowledge Base (http://marketingtools.avaya.com/knowledgebase)

Access to an on-line regularly updated version of the IP Office Knowledge Base.

· Avaya University (http://www.avaya-learning.com)

This site provides access to the full range of Avaya training courses. That includes both on-line courses, course

assessments and access to details of classroom based courses. The site requires users to register in order to

provide the user with access to details of their training record.

· Avaya Community (http://www.aucommunity.com)

This is the official discussion forum for Avaya product users. However it does not include any separate area for

discussion of IP Office issues.

· Other Non-Avaya Web Sites

A number of third-party web forums exist that discuss IP Office. These can act as useful source of information

about how the IP Office is used. Some of these forums require you to be a member and to register. These are not

official Avaya forums and their content is not monitored or sanctioned by Avaya.

· Tek-Tips (http://www.tek-tips.com)

· IP Office Info (http://www.ipofficeinfo.com)

· Yahoo Groups (http://groups.yahoo.com/group/ipoffice)

· PBX Tech (http://www.pbxtech.info/forumdisplay.php?f=8)

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Avaya IP500 V2 Operations Instructions Page 56