Avaya IP500 V2 Operations Instructions download pdf (Page 183)

Installing IP500/IP500 V2 Page 183

15-601042 Issue 28g (11 October 2013)IP Office 9.0

Additional Processes: RS232 Port Maintenance

8.16 Erasing the Core Software

When the firmware loaded by the control unit is erased, the control unit begins making BOOTP requests for replacement

firmware files. IP Office Manager can act as a BOOTP server and respond to the control units request with the appropriate

file from those installed with IP Office Manager.

Unlike other control units, when the firmware loaded by an IP500 V2 control unit is erased, the IP500 V2 control unit will

first look for replacement firmware on its SD cards before falling back to using a BOOTP request to IP Office Manager.

· Do not perform any of the following processes unless absolutely necessary. The IP Office software can

normally be upgraded using IP Office Manager .

· This process erases the operational software. Before attempting this process you must know the MAC and IP

addresses of the system, plus have a backup copy of its configuration and the correct .bin file for the control unit

type and level of software.

· The presence of any firewall blocking TFTP and or BOOTP causes this process to fail.

The processes below should be performed from a PC with a fixed IP address, directly connected to the IP Office control

unit and with the IP Office system disconnected from any network. During the process, the control unit's IP address may

default to a value in the 192.168.42.1 to 192.168.42.10 range. If this occurs, it may be necessary to amend the BOOTP

entry in IP Office Manager to match the address the system is using.

Process Options

1.Erasing core software using the Reset button

Note that this method also defaults the configuration.

2.Erasing core software using Debug

3.Erasing core software using the Boot Loader

8.16.1 Erasing Core Software Using the Reset Button

Read the note and the warnings regarding erasing the core software before using this process. Also read and note the

warnings regarding defaulting the configuration before using this process.

To erase the core software and configuration using the Reset button

Use this process to reboot the system when free. Once invoked, the system bars any new incoming or outgoing calls until

after the reboot.

1.Run IP Office Manager.

· In the BOOTP entries, check that there is an entry that matches the MAC Address, IP Address and .bin file

used by the system. An entry is normally automatically created when a configuration has been loaded from

that IP Office. .

· If an entry is not present, create a new entry manually. The first two details can be found in the Control

Unit settings in the configuration file. Then close and restart IP Office Manager.

· Under File | Preferences ensure that IP Office Manager is set to 255.255.255.255. Also check that Enable

BootP Server is checked.

· Select View | TFTPLog.

· Check that the required .bin file is present in Manager's working directory.

2.On the rear of the control unit, press and hold the Reset button for between 30 to 40 seconds until the CPU led

changes to red.

3.When the CPU LED changes to red, release the button.

4.The system erases its current software and sends out a BootP request on the network for new software.

161

183

184

185

183

152

1 2 ... 178 179 180 181 182 183 184 185 186 187 188 ... 441 442

Comments to this Manuals

No comments

Avaya IP500 V2 Operations Instructions Page 183

Comments to this Manuals

Related products and manuals for Gateways/controllers Avaya IP500 V2