Avaya IP500 V2 Operations Instructions download pdf (Page 163)

Installing IP500/IP500 V2 Page 163

15-601042 Issue 28g (11 October 2013)IP Office 9.0

Additional Processes: Upgrading systems

· Upgrading to particular levels of IP Office software require a Software Upgrade X license where X is a

number. The Licensed and Required License columns indicate the current highest upgrade license the

system has and the required software upgrade license for the currently installed software.

· It does not indicate the license requirement for the level of software in the Available column.

· For IP500 V2 systems, a value of 255 indicates that the control unit is still in its initial upgrade

entitlement period. See Upgrade Licenses .

· For Release 8.1, the maximum level of software supported by the Licensed and Required License

values is also indicated in brackets.

4.For those modules which you want to upgrade, tick the check box.

5.For IP500 V2 control units, the following additional options are available:

· Backup System Files

If selected, before upgrading to the new software, the current files in the System SD cards /primary folder

will be copied to its /backup folder.

· Upload System Files

If selected, the full set of software files that IP Office Manager has is copied to the /primary folder on the

System SD card. In addition to control unit and module software this includes phone software files. Following

the reboot, the phones upgrade using those files if necessary.

· Restart IP Phones

If selected, following the upgrade and reboot, all Avaya IP phones are also restarted. This will cause them to

recheck whether the firmware they currently have loaded matches that on their configured file server. Use

this option if the IP Office system is the file server and the upgrade included new IP phone firmware.

6.Select Upgrade. The system password for each system will be requested. Enter it and click OK. The next steps

depend on the upgrade options selected. Do not cancel or close the upgrade wizard while these processes are

running.

· Validated Upgrade

If using the Validated option, a number of actions take place as follows;

a. The upgrade wizard checks the amount of free RAM memory available in the control unit to temporarily

store the new BIN files. If insufficient memory is available, you will be prompted whether to continue with

an off-line upgrade or cancel upgrading.

· If offline is selected, the IP Office is rebooted into offline mode. It may be necessary to use the

Refresh option within the Upgrade Wizard to reconnect following the reboot. Validate upgrade can

then be attempted to again check the amount of available RAM memory for transfer of BIN files. If

the memory is still insufficient, the option is offered to either do an unvalidated upgrade or cancel.

b. The bin files required are transferred to the system and stored in temporary memory.

c. For IP500 V2 control units, the backup system files and upload system files actions are performed.

d. Once all file transfers are completed, the upgrade wizard will prompt whether it okay to proceed with the

upgrade process. Select Yes to continue.

· With non-IP500 V2 systems, expansion modules are upgraded first before the control unit.

· With IP500 V2 system, the control unit reboots and upgrades itself first. It then proceeds with

upgrading the external expansion modules.

· Unvalidated Upgrade

This method of upgrading should be avoided unless absolutely necessary. It is only required for IP Office

systems with pre-2.1 software and should only be done from a IP Office Manager PC with a fixed IP address

running on the same LAN segment and subnet as the IP Office system. During the upgrade, the units and

modules erases their current software and then request the new software file from IP Office Manager.

7.Following the upgrade check that the upgrade wizard now shows that the selected units and modules have

upgraded. It may be necessary to select Refresh to update the information in the upgrade wizard display.

8.Repeat the process as required.

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Avaya IP500 V2 Operations Instructions Page 163

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